سياسة الاسترجاعRefund Policy

In short

• The first 30 days are free: try the Service before paying anything.
• First payment: you can ask for a full refund within 14 days of payment, no questions asked.
• Yearly renewal: you can ask for a refund within 7 days of the renewal if you have not used the Service since renewing.
• After these periods the subscription is not refundable, but you can cancel renewal and it stays active until the end of the paid period.

How to ask

Write to [بريد الدعم / support e-mail] from your account email, or use the receipt link Paddle sent you. Payment and refunds are processed by Paddle (the merchant of record), and the money normally returns to the original payment method within 5-10 business days. Your statutory consumer rights are not affected.

Subscriptions bought through the App Store or Google Play are refunded by the store itself (Apple: reportaproblem.apple.com; Google Play: order history in your account), because the store takes the payment.

Cancelling

Settings > Plan > Cancel subscription. There is no cancellation fee.